IKAWA is a fast-growing start-up based in east London.
We design and manufacture transformational, innovative systems to improve the quality and appreciation of coffee and have customers in over 70 countries worldwide.
Our products currently consist of two types of coffee roasting machines together with supporting apps and a range of curated green coffees. The award winning IKAWA Sample Roaster is used by coffee professionals to advance coffee quality by helping them improve their evaluation of green coffees. It has already been disruptive in this sector and is now being used by industry leaders to enter and win global coffee competitions.
IKAWA at Home Roaster was launched following a successful Kickstarter campaign and is used by coffee connoisseurs and enthusiasts. In this context, the IKAWA at Home range, encompassing the roaster, green coffee and accompanying roasting profiles makes the process of coffee roasting very simple. The accompanying apps enable experimentation and easy transfer amongst a community of users.
Join us and help deliver this potential.
Our head office is in Hackney, London. We also have a sales office in Los Angeles.
We are looking for a high performing account manager to join our growing team in our London Headquarters to help manage increasing growth in our For Professionals wholesale sales channel and drive customer retention/frequency of purchase from potential customer accounts using the IKAWA Sample Roaster for Professionals.
You will be responsible for managing and supporting a network of global resellers, ensuring that they are in the best possible position to continue growing the IKAWA brand and product adoption in key markets. As the main point of contact for partners in eight countries, you will be the linchpin within the team tasked with coordinating, representing, and acting on behalf of our partners to best support them and ultimately, to maximise the growth potential in each market.
As well as growing existing wholesale partners, you will be tasked with identifying, researching, acquiring, and on-boarding new partners with the aim of finding the right partners to quickly expand our reach and penetration in key markets.
The role will involve building strong, positive, strategic relationships with key partnership contacts, across many different countries, cultures, and languages. International travel for partnership meetings and events will be ever-present in the role.
In addition to these responsibilities, over time you will be taking a lead role in driving adoption at some of the largest and most influential coffee companies in the world by planning and implementing complex end-to-end B2B sales, as well as offering on-going support to help customers imbed IKAWA into their existing process for buying/selling green coffee.
Reporting to our Head of Sales directly, you will have great potential to grow and develop as you demonstrate a high level of performance in what is an important role within the sales function.
Wholesale Account Management
Key Account Management
Our office and workshop is located at:
IKAWA Ltd, Unit 8 and 9, Bayford Street Business Centre, E8 3SE
Full time (Monday – Friday), with a requirement to manage alternative hours for international travel and time zones.
Immediate start available, but notice periods considered.
Competitive salary based on experience.
Company benefits including MacBook, Home Roaster, team incentives and activities, perks, occasional travel, L&D opportunities, 22 days’ holiday plus bank holidays, access to company pension scheme, ride to work scheme.
Please send a CV, a cover letter, maximum one side, including the thing that excites you most about this role, and setting out how your experience meets the job description.